If you aren't able to login/create an account in a week from AOR, please use the web form under technical difficulties to let them know you are unable to create an account.I'm getting the below error when I try to register for the tracker:
Correct these errors:
Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
Any help/ context is appreciated. My AOR date is Jan 5.
Also:
1. Make sure you enter UCI without the dash
2. Type in the new password (don't use password generator or auto fill)
3. People have had more success creating the account on a mobile device