Now after lying yesterday on Facebook that they did not receive email from my university, now today they have removed me from hold and the status is changed to your docs are accepted and are being reviewed.WES is a horrendous organization...prone to lying...let me share some of my experience in terms of timelines:
My application status went on hold (like most people nowadays)...After following up, my institute sent the verification email to WES on 10th Oct...the institute confirmed back the same to me through an email...On 11th October, I intimated the same to WES through Help Center query textbox thingie...though WES website claims they would typically respond back to queries within 24-48 hours, I did not hear back from them until 23rd October when I decided to pick up my phone and talk to them...they lied nonchalantly that they did not receive any email from the institute...And now I was wondering, has my institute mailed WES on a wrong email id and all other possibilities...Requested my institute to forward the verification email again to WES, which they did on 9th November...Yet again, WES claimed that they did not receive any...At one point in time, I had given up...They acknowledged the receipt only after 7 weeks...
Moral of the story: They will take their own sweet time and whenever you try reaching out to them, you will be served with blatant lies...
Unfortunately, there are no details like the docs are accepted for bachelor's anymore. From here, whether they will take me to final stage or put on hold or continue doing nothing ? God knows !