Don't worry about knowing the email address since if WES have received reply from that email and not convinced then your university is replying from the correct email address. its only about the format of the reply now.@Nishika22,
I am facing similar situation with Pune University and my status has changed from "on hold" -> "reviewing" -> "on hold" again and when I called WES they said that they are not happy with reply from Pune university and they did not verify my profile in correct manner. Moreover WES is not ready to tell what is wrong with verification and neither telling me email id to which they have send an email for verification.
Could you forward me the VDR email? What is the correct expected format?
- If possible check with the university if they clearly mentioned that they have correctly mentioned that documents are verified and a signed copy from Registrar/Sub -registrar is included or not.