engMostafa said:
We submitted a request through online website and we are waiting for the reply now.
How many photo they need ??
Is it possible to share the contain of the email please without your personal information
Thanks again.
Here is the letter:
Sir, Madam,
This letter is to inform you that your Permanent Resident (PR)
Card cannot be issued without a compliant/acceptable photo.
The photograph provided does not meet the required
specifications. It is therefore impossible to produce the card
until you provide the following:
You must send:
Two (2) new photos
Your photos must meet the specifications set out in the
attached document.
Please return this letter and photos by mail to:
Case Processing Center - Permanent Resident Card
PO Box 4500 – PRC Mailroom
Sydney, Nova Scotia
B1P 6L1
Should you have any questions or require assistance, please
visit our website at .cic.gc.ca or contact your service
provider organization.
Thank you