+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
bukeluke said:
2 sheets in the mail, one is about photo size not correct, the other sheet is the photo spec. It comes with the self envelope. It mailed out on mar 11
.

Got the card today took 7 days to mail.
 
Hello I am Landed in Vancouver on 26th January. Still Waiting for my PR card

Trying to call them everyday but Everytime they dont transfer to agent.
What is the best time to call. What the best phone to reach them So that I can ask for my card.

Thanks


may4ank said:
same with me. Yesterday I called them and they confirm that CARD is dissipated and when I went home.. I received a letter for Photo. Exactly after 1 month back I got email to submitted the photos.
 
NAVY17 said:
Hello I am Landed in Vancouver on 26th January. Still Waiting for my PR card

Trying to call them everyday but Everytime they dont transfer to agent.
What is the best time to call. What the best phone to reach them So that I can ask for my card.

Thanks

You can find from page 496 of that topic. You can press 0 to transfer to the agent.
 
bukeluke said:
2 sheets in the mail, one is about photo size not correct, the other sheet is the photo spec. It comes with the self envelope. It mailed out on mar 11

Yeah. Same for her. Could not call yet. Did you get any AOR ?
 
I called cic today, still no news about my application after resubmission of photos. But what the agent told me, that actually photos send by registered mail are open and processed faster, than the ones with regular post service.
In my case i send by very big mistake with regular post, so now suffering because of a lack of information :)
I have seen people with similar timeline have already received cards or their card were send to a production. In my case my application is stuck there. May be I should send a new pictures with registered mail, and can test which is faster ?
Any idea what is the best for this situation ?
 
sam001 said:
Yeah. Same for her. Could not call yet. Did you get any AOR ?

I don't have any AOR. I think not many ppl got AOR...You can try to call again tomorrow as I used to get in touch with the agent. Just need to see whether you meet a good agent that helpful to look into the system for you. Good luck
 
Hi Guys,

My case timeline:

Landed Oct 23, 2015 Toronto
Called CIC and Photo request letter received by email February 15,2016
Photos received by CIC Feb 23, 2016
Photo request letter received AGAIN by mail March 15,2016 (I called CIC and they said to ignore it)
PR card received March 22, 2016

From what I see it is taking CIC exactly a month from photo submission, good luck to all who are still waiting.
 
Mytime line

Landed 1st Nov 2015 YVR.
CIC received new Photos on 18th Feb 2016 ( Sent out via Fedex so confirmed delivered)
29th Feb AOR email received by PR Card Processing Center.
16th March Card posted
23rd march received card

All the best to those who are still waiting.

Cheers !!!
 
BCserbiaNEW said:
Citizenship and Immigration Canada (CIC)
Phone (when calling from within Canada): 1.888.242.2100
Phone (when calling from outside of Canada): 1.613.944.4000
General questions: question@cic.gc.ca
Technical questions: web-tech-support@cic.gc.ca

I hope this will help !
Good luck

Calling from Europe, is there a call-free number ?
 
mazenrad said:
Hi Guys,

My case timeline:

Landed Oct 23, 2015 Toronto
Called CIC and Photo request letter received by email February 15,2016
Photos received by CIC Feb 23, 2016
Photo request letter received AGAIN by mail March 15,2016 (I called CIC and they said to ignore it)
PR card received March 22, 2016

From what I see it is taking CIC exactly a month from photo submission, good luck to all who are still waiting.

Yes, they tried to accomplish the SLA they set in a month from the date receiving the photos. I know they work on sat sun as well in order to issue all cards asap.
 
When did you send out the photos? I regular mailed my photos on the 2nd of March and the agent told me the photos were received and the application is at the final stage. I think there'll be no problem with your application. Good luck.
nihon19 said:
I called cic today, still no news about my application after resubmission of photos. But what the agent told me, that actually photos send by registered mail are open and processed faster, than the ones with regular post service.
In my case i send by very big mistake with regular post, so now suffering because of a lack of information :)
I have seen people with similar timeline have already received cards or their card were send to a production. In my case my application is stuck there. May be I should send a new pictures with registered mail, and can test which is faster ?
Any idea what is the best for this situation ?
 
How can I update the date in the file?

2015/2016 new PR card spreadsheet http://tinyurl.com/gn4c3z9
 
bukeluke said:
I don't have any AOR. I think not many ppl got AOR...You can try to call again tomorrow as I used to get in touch with the agent. Just need to see whether you meet a good agent that helpful to look into the system for you. Good luck

Got her PR card today as well. I landed two months earlier, still waiting.

Her timeline:

Landed: Nov 25, 2015, Pearson
Photo re submission request: Feb 22
Photo received: Feb 24
PRC received: March, 23
 
Hi sam001,

Please call CIC agent and check your status as you landed on Sept 30, 2015. Call this number +1-613-9444000.

Although we landed on Sept 30th, 2015, my wife PR card not yet received. After I spoke to agent and then she ask me to submit NEW passport photos for my wife. Now still waiting to receive her PR card.

Regards,
Myat


sam001 said:
Got her PR card today as well. I landed two months earlier, still waiting.

Her timeline:

Landed: Nov 25, 2015, Pearson
Photo re submission request: Feb 22
Photo received: Feb 24
PRC received: March, 23
 
******SPREADSHEET ACCESS********

Anybody wants to maintain, send DM to me.

I will make a copy of the sheet and give to that person.

He/She can maintain the spreadsheet.