Strongly advise everyone who has been asked to re-submit photos with no explanation as to why, to just call IRCC and speak to someone. Their processing office is inept, as far as I can tell their requests for new photos are often in error. In total, I submitted 3 sets of photos. Each time I was asked to re-submit, I was not told what the problem was. Finally called them to ask specifically what was wrong with the photos so I could make sure they were done properly. They put me on hold for about 15mins while contacting the processing office, when they came back, they replied 'There's no need to re-submit photos, the processing office have confirmed they have your photos." Got the PR card a week later. In total, took me 6 months after landing to get the PR card. This apparently happened to a lot of people, but seems the only way to break the cycle of ineptitude is to call and speak to someone. Good luck.Has anyone who recently submitted photo retake(s) seen any movement?
Mine delivered by Xpresspost on Aug 22, but no update/approval thus far.
Saw someone who posted back in June get approved after 5 days of retake delivery.
Hi, Thanks for the info. Couple of questions :Strongly advise everyone who has been asked to re-submit photos with no explanation as to why, to just call IRCC and speak to someone. Their processing office is inept, as far as I can tell their requests for new photos are often in error. In total, I submitted 3 sets of photos. Each time I was asked to re-submit, I was not told what the problem was. Finally called them to ask specifically what was wrong with the photos so I could make sure they were done properly. They put me on hold for about 15mins while contacting the processing office, when they came back, they replied 'There's no need to re-submit photos, the processing office have confirmed they have your photos." Got the PR card a week later. In total, took me 6 months after landing to get the PR card. This apparently happened to a lot of people, but seems the only way to break the cycle of ineptitude is to call and speak to someone. Good luck.
Thanks for sharing your experience. So, what was your status in Canada during those six months? Still a permanent resident but without a card? Does this affect anything like finding employment, housing, benefits etc.? Do you get any other documentation to prove that you are a PR? Most importantly, how do you re-enter the country if you travel abroad during this time? Sorry for the questions but the prospect of such an event makes me really nervous.Strongly advise everyone who has been asked to re-submit photos with no explanation as to why, to just call IRCC and speak to someone. Their processing office is inept, as far as I can tell their requests for new photos are often in error. In total, I submitted 3 sets of photos. Each time I was asked to re-submit, I was not told what the problem was. Finally called them to ask specifically what was wrong with the photos so I could make sure they were done properly. They put me on hold for about 15mins while contacting the processing office, when they came back, they replied 'There's no need to re-submit photos, the processing office have confirmed they have your photos." Got the PR card a week later. In total, took me 6 months after landing to get the PR card. This apparently happened to a lot of people, but seems the only way to break the cycle of ineptitude is to call and speak to someone. Good luck.
During the time you wait for your card in Canada, are you still technically a PR? Does not having a card limit you from having housing, employment or benefits? Most importantly, can you re-enter Canada if you travel abroad during this time? What document will you be holding to prove your status?Landed on Feb 20th.
New photo request on March 19th.
Photos sent with express post March 20th.
Received in Sydney on March 22nd.
Application approved and card mailed on March 22nd.
PR card received in Toronto on March 27th.... with my first "rejected" pictures... I really don't know what happened there :/
Your card is separate than your PR status, yes you are PR even when waiting for your first PR card to be issued (assuming you've landed as an immigrant).During the time you wait for your card in Canada, are you still technically a PR? Does not having a card limit you from having housing, employment or benefits? Most importantly, can you re-enter Canada if you travel abroad during this time? What document will you be holding to prove your status?
Hi can you please share the contact details of the call centre of CIC and their email address where I can track my PR card status. I resubmitted new photos at their nova scotia po box through canada mail and it has been 20 days and no response.Hi Folks,
Thanks for creating this link. I also got a new photographs and waiting for PR card, Please find my case details:
Landing Date Landing Location Photograph request date Photograph Sent date Photograph Received Date PR Card Received Date
June 27, 2015 Peace Bridge, Fort Erie, ON October 1,2015 October 5,2015 October 12,2015 ?????
Thank you
HiLanding Date Landing Location Photograph request date Photograph Sent date PR Card Received Date
August 26, 2015 Toronto, ON October 20,2015 October 23,2015
June 27, 2015 Fort Erie-Peace Bridge, ON October 1st,2015 October 9th, 2015 Novemeber 10th, 2015
Hey did you get your PR card yet ? I am in the same boat called CIC on Friday and they said they are still processing pictures received by 29th October. Don’t know how long it is going to take. I have to travel to India soon.Hi all
I got new photo request and sent them.. can anyone pls share their experience after how many days u got pr card..I called them to check if they got my photos n they say they r processing photos received till 14 oct. Wat does that mean? Even if photos r delivered at the location ..have they not opened? Unfortunately mine was normal delivery with no tracking so I m not sure if they got my photos or not. I have to travel out of Canada n come back within a week... So urgent