My partner landed at the start of June, and we got a request for new photos mailed the first week of August, ugh. Sent new ones in two days later, and feeling pretty frustrated. Do new photos restart the clock entirely, or is there some processing that has been done, or should we otherwise be expecting a shorter time? He crosses the border fine with NEXUS (we took his COPR and added it to his records), but every time we have to use a regular passport crossing back into Canada, we either get snark from the CBSA about not having a PR Card, or they just full on treat him like an American despite having the COPR in their hands, until we push back