jackie89 said:
Some googling brought me to this thread. I just got off the phone with CIC and they have absolutely no estimated time for my PR card.
I became a PR in November 2015, got a photo request in March 2016. I sent new photos in by courier and they recd. them. BUT they have no way of tracking that in their system. All they tell me to do is "wait, please be patient" I'm not sure how they expect people to be patient. Plus there isn't even a way to reach someone with some information about my case. I'm tired of knocking on doors with no one to reply.
This is absolutely insane that this is acceptable in CIC standards, is there anything we can do at this point?
+1 for you, poor soul, for you are in the same boat as I. The boat of pain and rage.
I vehemently despise CIC.
They are the laziest sack of dung on the planet. They are so unimaginably poorly managed that I doubt they could accomplish anything at all.
Seeing that they have absolutely no way, at all, to even manage documents in a non-caveman or even non-badger manner, it appalls me that most PR applications are only processed for mere minutes before being approved. I am 100% positive full-on fake-spoused murderers have escaped to Canada due to their moronic process, while legitimate couples languish in limbo for eons because they were "a non-Chinese marrying a Chinese".
Rant aside, I am in exactly the same boat as you. I landed October 9, still no PR card.
After waiting double the expected wait time we called them, and they gave us some mindless drivel about just having to wait longer.
4 days later we got a picture request, because those mindless buffoons couldn't use the pictures we submitted, that were fully valid, in their hands *
for 86 days* before the change.
Why didn't the call center know we were going to get a new picture request when we called originally? Because the call center might as well be Pizza Hut, they have no idea what's going on, they just tell you crap.
Furthermore, they couldn't notify us that their brains had collapsed on January 3rd for some reason *
for another 50 days*.
Yes, after having our photos for 136 days they decided to send us the new picture request.
Yes, after getting a new picture request you might as well just send in a new PR application, because if you're outside of normal processing you're basically screwed forever.
My wife called CIC after we got the new picture request and they actually had the nerve to tell us that we were negligent with our application and should have read the guide more carefully.
That insolence almost choked me.
Are you kidding me?
It doesn't even matter how much their budget is, we pay for this service. Why can't they do it right?
It feels like this ministry is a room full of ducks. No matter how much time or money we throw at the ducks, they'll never do a good job.
We're much better of setting them off to pasture and hiring an actual office of reasonable humans, with computers, and filing systems, to do this.
I don't understand how this is so hard.
I hope the conservative government gets back in, but in an evil, even more conservative form.
Solely for the purpose of burning down CIC and outsourcing it to some factory-like processing center.
I got the same crap explanation that you did from the call center.
My MP is involved, but I don't expect much with just me complaining.
Everyone is too "Canadian Complacent" and OK with all the BS we have to put up with.
I encourage you to be INCREDIBLY vocal about your terrible experience.
There is an excuse for losing a picture on CIC's part, but there is no excuse for being complete idiots about resolving the situation.
Tell every level of government you can access that you are appalled they are exploiting (semi) trained dolphins to run processes at CIC, that it's an inhumane treatment of animals.
Tell everyone you know that this is BS and that we shouldn't be paying for 4th world-level services in a 1st world nation.
Don't forget your pain as soon as you finally get your PR card in 2088, too many people do that.
Don't turn into a satisfied customer as soon as you finally get what you should have gotten last year.
+1 for your my friend. Stay strong.
