The situation is this:
I got my confirmation to be an eligible sponsor, and my wife got a message saying that they need a criminal record check from her. She is from the United States. We got the message, but they asked for the record check to be submitted by April 20th, but it was going to take 12 weeks to get the criminal record check. At this point, we had only a week to get the Canadian government the record, not going to happen, so we sent a message with an image of the fingerprints and application form for she was sending to the FBI to get her record back, but we sent this message/email to the immigration offices a good 10 days before April 20th and we haven't gotten word back yet? Is it normal to not hear back from them?
I got my confirmation to be an eligible sponsor, and my wife got a message saying that they need a criminal record check from her. She is from the United States. We got the message, but they asked for the record check to be submitted by April 20th, but it was going to take 12 weeks to get the criminal record check. At this point, we had only a week to get the Canadian government the record, not going to happen, so we sent a message with an image of the fingerprints and application form for she was sending to the FBI to get her record back, but we sent this message/email to the immigration offices a good 10 days before April 20th and we haven't gotten word back yet? Is it normal to not hear back from them?