I think they updated it around the beginning of March:
Citizenship and Immigration Canada does not accept FBI police certificates issued by FBI-approved third party private companies. Only police certificates issued directly by the FBI will be accepted.
ok...got it, well im not american citizen or resident but i used to live as a student in the states 10 year ago so they asked for my fbi record that i sent on july 12 i called today and they are working on files sent on july 6 they told me to call in 2 weeks....i wanted to do it by channelers by i see they only accept american citizens or perminent residents....thats the only paper im waiting now, we didnt sent it at beggining of our application cus they told us it expires cus colombia office takes 12 months to review the package im in the very last stage so i really hope i get this asap so i can be with my family for xmas!!!!!!