+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
When do

When do they usually tell you if they did not like a photo?
I don’t think it’s applicable to inlands though. But it’s been almost 8 weeks and still nothing
You should submit Case Specific Enquiry Form after couple of days since your application will be outside the current processing time (57days) if you are outside Canada. I would suggest calling them if in Canada.
 
You should submit Case Specific Enquiry Form after couple of days since your application will be outside the current processing time (57days) if you are outside Canada. I would suggest calling them if in Canada.
I did call, they say everything is normal, just a delay...I wonder why...it’s not like we submitted new documents
 
If you are outside Canada, you can call +1 (613) 944-4000, and enquire about the status of your PR card. Just dial, and follow the instructions. The call is free if you use Google Hangouts.
Thank you for sharing the number. I was able to connect to IRCC from US. Unfortunately, due to high volumne of calls, they did not connect me to an agent.
 
Hello All,

I did a soft landing on 23rd Feb 2018 and came back from canada and on 5th April 2018 I got mail for Photo resubmission. I have following queries:
1. Can I send my new Pics from outside Canada.?
2. I am not able to link my PR Card Application with CiC Account. Is it necessary to link them.?

What can be the expected time of receiving PR Card.

Thanks in Advance
 
Hello All,

I did a soft landing on 23rd Feb 2018 and came back from canada and on 5th April 2018 I got mail for Photo resubmission. I have following queries:
1. Can I send my new Pics from outside Canada.?
2. I am not able to link my PR Card Application with CiC Account. Is it necessary to link them.?

What can be the expected time of receiving PR Card.

Thanks in Advance
1 - Yes you can send the new pics.
2 - Not necessary but it helps.

It takes about 3-4 weeks after they receive your new photos.

If you want to use a professional service to send your photos from Canada, you can check out the PR Photo Submission Service below:
https://www.gcmsbuddy.com/other-services/
 
Let me share my experience:
Landed: Jan 20th
Photo Retaken: March 8th
New Photo delivered: March 12th
PR Card Approved(Found online): April 3rd Tue
PR Card Delivered: April 6th

Considering it was sent from Nova Scotia to BC--across the whole country( maybe for 8 days), it had been sent before I found it approved on CIC.

There might be delay before the statue is updated on the website.

Wish this tip be helpful for you guys!
Good luck!
 
  • Like
Reactions: testtrav2
Let me share my experience:
Landed: Jan 20th
Photo Retaken: March 8th
New Photo delivered: March 12th
PR Card Approved(Found online): April 3rd Tue
PR Card Delivered: April 6th

Considering it was sent from Nova Scotia to BC--across the whole country( maybe for 8 days), it had been sent before I found it approved on CIC.

There might be delay before the statue is updated on the website.

Wish this tip be helpful for you guys!
Good luck!
How did you find out your card was approved? Through mycic account?
 
Let me share my experience:
Landed: Jan 20th
Photo Retaken: March 8th
New Photo delivered: March 12th
PR Card Approved(Found online): April 3rd Tue
PR Card Delivered: April 6th

Considering it was sent from Nova Scotia to BC--across the whole country( maybe for 8 days), it had been sent before I found it approved on CIC.

There might be delay before the statue is updated on the website.

Wish this tip be helpful for you guys!
Good luck!

I tried alot but not able to link my pr card. Is there any other way out to know regarding delivery of photos n card processing.
 
Hi everyone,

How long it takes for CIC to process with the new photo we sent? From the day they receive until you get your card approved.

I've bought air ticket on May 14th, and I applied for PRTD as well. Fingers crossed.

Status update:
Feb 9- Landed at Toronto Pearson Airport with my husband
Mar 21- Requested for my new photo
Mar 29- New photo of mine received by them

What's next? Do I get a status update message from them indicating my application is approved?

Timeline for my husband whose photo didn't mess up:
Mar 19- Approved for my husband's PR card
Apr 4- PR card received for my husband

How did u got to know, that they received the photos sent.? Do they send u acknowledgement on mail?
 
  • Like
Reactions: carriefreaksout
How did u got to know, that they received the photos sent.? Do they send u acknowledgement on mail?
There is no way to know if they received your photos other than calling them. The card application linking does not help in case of resubmission of photos. The status changes to approved way later (if at all) after they mail your card.
 
Hi all,

Landed on 5th Feb at Pearson Toronto and my PR card application got approved on Tuesday 20th March.

Good luck to all who are waiting!
Gina
Hello All,

I have to quote my own comments because for some reasons, I have not received my PR card in the mailbox, although it has been approved since 20 March with all the information on CIC account. My address is in Nepean, Ottawa.

Anyone encountered the same situation? :(
 
Hi everyone,

How long it takes for CIC to process with the new photo we sent? From the day they receive until you get your card approved.

I've bought air ticket on May 14th, and I applied for PRTD as well. Fingers crossed.

Status update:
Feb 9- Landed at Toronto Pearson Airport with my husband
Mar 21- Requested for my new photo
Mar 29- New photo of mine received by them

What's next? Do I get a status update message from them indicating my application is approved?

Timeline for my husband whose photo didn't mess up:
Mar 19- Approved for my husband's PR card
Apr 4- PR card received for my husband
Hello Carrie, hope your application with new photos will soon get approved. From information I have read it normally takes additional 30 days in case of new photos requested.

Meantime, sorry for asking irrelevant question, but what does the package for your husband’s PR card look like? Any indication on the mail that it is from IRCC? I have the same approval date with your husband, but strangely my PR card is still on the road (or lost somewhere). My location is in Nepean, Ottawa..

Thank you.
Gina
 
  • Like
Reactions: carriefreaksout