Hello members,
My Spouse is worried for her first PR card, she landed on Dec 12 and her PR card is still in process, (as per CIC customer service agent). They can't provide estimated date of card arrival, however states its in process.
Also, when my spouse landed she was given both the COPR papers after border/immigration agent agent signed them, where as my understanding is they usually retain one for their records. Also, not sure about pictures for PR card, as they have not asked us of any pictures.
Any guidance will be appreciated.