beantown said:
Husband received an email this morning too, requesting his passport. Our file had been In Process in Buffalo since June 7.
Has anyone ever gone in person to Buffalo with their passport and NOT received it back the same day? e.g. has anyone driven from Ontario (or elsewhere in Canada) to Buffalo to drop it off in person and then got stuck there overnight with no passport to get back into Canada? The Buffalo information says they will "make every effort" to return it to you the same day. Sounds to me that it is very likely you'd get it back same day, but they just don't want to guarantee it.
I think it would be
very exceptional circumstances if they didn't return your passport the same day, like there is some problem with the passport or a question of true identity.
I went and presented mine myself. They only open the office to the public on certain days and only in the morning (8-11, I think). When you present your passport you just go and sit in the waiting room. It takes about 1.5 hours to do what they do, then they call you back and give you your passport and some other stuff. They explain that you have to wait a few hours before crossing the border back to Canada because it takes some time to update the computers. I arrived around 7:30, and yes there was a line already, and was finished around 11:30. I went to lunch and wandered in a local mall then headed to the border. I had no problem and didn't see anyone else have any.
I worried more about my passport being lost in transit than presenting it in person. If you want to know more about my experience, PM me. Allison