P.H.O.E.N.I.X said:
Hi Guys,
I have been reading up this forum for the past couple of months. Finally, decided to be part of the community.
My application is now over 8 months. I contacted CIC and the call centre rep told me that they have no access to info on EE applicants and that the London Visa office is handling my case. Furthermore, there was absolutely nothing they could do for me, note even raise a query.
Does anyone have contact info for the london visa office?
Hi, don't believe everything call center agents say
Unfortunately too many of them have zero idea and are very incompetent. Same happened to me today
I called CIC (for like 10th time in 3 months) and a guy picked up and said very seriously that all applications submitted from outside Canada are processed in local visa offices and that I should contact my local visa office because they have no access, bla bla bla.
This sounded ridiculous, cause I knew my app was in Ottawa directly from Ottawa office. And so I hung up and called back immediately. Another call center agent, this time a lady, very courteously answered all my questions, said that everything on file is okay and it's still under review, asked me to wait more.
So, to cut long story short. just
CALL BACK again until a competent agent answers.