I think, its just the confirmation letter for biometric in case you need any biometric further in future, you can still use this letter to show the proof and validity
Applied: Dec 23, 2024
BIL: Dec 23, 2024
Biometrics : Dec 26, 2024(updated in profile already for both)
Eligibility: Complete (for both)
Medical Request: Jan 14, 2025 (for both)
Medical Completed: Jan 26, 2025 (for both)
Background Check: In Progress(for both)
just received a rejection for my parents supervisa and the reason is the medical insurance documents are encrypted. I gave them the password details in a separate letter but they still rejected the applications. Is there any way I can get in touch with IRCC to remedy this or should I just resubmit new applications for both?
Thank you
