Received the passport request a few days ago
I have to say that VFS Global's website is frustrating, to say the least. I want to send and collect my folk's passports using their two-way service, but it's impossible to register for the service online. I keep getting the following error after I make the payment and the payment does not do through:
"Payment Gateway confirmation is pending from the bank. Please check your account for the deduction of the amount after 2 hours else make a new webform request."
I called my bank, and they do not see any transactions.
I have been trying to book a two-way courier service using the following portal (which, is also impossible to find on their website on your own):
https://cicforms.mioot.com/forms/PS/
I tried using RBC, Scotia, and Simplii credit cards, but I got the same error. Do I need to use Indian credit cards? I called their customer service and they pointed me to the above portal.
Can anyone throw some light on this? Is there any other way to book a two-way courier service?