In case of my parent's visa , After biometric request email for both, We never received any email updates during the processing. There was no ppr email but correspondence section had "original passport request" entry for both my parents on the same day. We used old portal.Writing to see if anyone has faced this. I applied for my parents' Super Visa in Jul2021 in old portal and in Nov2021 in new portal. Medical passed pn 17Feb2022 for both. We received repeat biometrics request for mother on 17May2022, and nothing for my father. Biometrics were redone for my mom on 03Jun2022 and she received PPR the same day, and no update for my father. I requested gcms notes and received the copy today. As per the notes counterfoil is yes and under correspondence they have mentioned "original passport request" and the date is 17May2022, i.e., the date when we received repeat biometrics request for my mom. However, we never received any update in the account or email. As per the notes it is written PG-1 requirements met (on 17May2022), however no update in the file till date. It is pretty clear that his application is ready to be approved awaiting passport, however we never received the PPR and can not send passport without that. Has anyone faced something similar? What are my options?
Is BC or eligibility in progress for your father ?