Hi all,
I finally got my passport back and here's my experience. I sent my PP on 20/10 and it reached the Embassy on 21/10 and the 10 working days got over on 2/11 yet I hadnt heard from ADVO so I sent an email on 6/11. And again emailed them on 9/11, 10/11, submitted a Case Specific Enquiry on 12/11 and when ASBA got a response regarding their PP on 13/11, I sent them an email again and my husband too requested the MP in Canada to enquire on 14/11. And I sent another email on 16/11 and didnt get a reply to any of my enquiries. So I personally went to the Embassy this morning at 9:30 and explained to them saying that its almost a month since I submitted my PP and I'm travelling this Thursday so they asked me to come back at 2:30 pm to collect my PP and I also received back the photographs we submitted and COPR. The visa was stamped on 6/11 and I dont know why they didnt return the PP back, but I am glad that this is all over!