Here is a summary of the process for ordering GCMS notes (used to be called CAIPS) taken from another thread
If you have just received SA, you should wait at least a couple of months before you order GCMS notes as it takes a bit of time for the file to be transferred and opened. In fact, I would wait three months after SA...but each case is different.
Use this url for more information
http://www.cic.gc.ca/english/department/atip/requests-atip.asp
On the above url,
1) Choose Apply Online and 2) Click on Apply online again
3) Select English and you will be redirected to a page where it has faqs.
4) At the end of the page,
5) Click next
6) Check the box I have read, understood and agree with the above Privacy
7) Notice and Click Continue
Select Citizenship and Immigration Canada option under *Please select the Department where you would like to submit an Access to Information or Privacy request dropdown
Your relative will need to fill out the information as asked on that page. Click Continue
9) Select Access to Information under *What type of information are you requesting? dropdown
Select Case files under *Which type of records do you wish to request? dropdown
10) You will need to fill out your information. Select Notes in Electronic File under *What type of information would you like to request?
Under File Type, Select Immigration file : Permanent Residence. Click Continue
11) You will need to fill out a consent form. This form is available at http://www.cic.gc.ca/english/pdf/kits/forms/IMM5744E.pdf , Print the form and fill out the information. you and spouse must sign mandatory if you are married. Also make sure you include your relatives information. Once signed and filled out. Scan and Attach the copy. Click Continue
12) You will get to the screen where you need to validate the information you provided
Check the box I certify that the information provided is true and wish to submit this request. and Click Continue. You will leave the government web site and will be redirected to a secure and trusted third party web site (E-xact Transactions Ltd.) where your payment will be processed. Your name, credit card number, credit card expiry date, credit card security code (CVV2) will be collected in order to process your payment. after you submit your request, an acknowledgement e-mail, along with a copy of your payment receipt, will be sent directly to the e-mail address provided .