FMGMA said:
Hi!
I just want to ask if I forgot to put the File no. on my files, what will happen?
The canadian immigration emailed me last aug 11, 2014 asking for my passport and my daughter's and some additional forms. I sent them the documents on September 4 and received by SG BERONIA on September 5, 2014.
Our lawyer who helped us process the papers said wait about 7 weeks.
After almost 3 months of waiting, the canadian immigration emailed me again November 25, 2014 asking for our documents.
Please help me.
You can reply telling them that the documents were sent on the given date,
and also that your tracking shows that they were received by SG Beronia on September 5, 2014.
They do not need the file number to locate a file,
the name can get them to the file also,
but looks to me that they may have misplaced the documents....
In any case, if they are not asking for passport again you may send the forms requested one more time,
but if they are just asking for documents it may mean that you did not complete them properly,
this time you need to be extra careful and read every single question and answer according to the questions,
In some case that is the problem, incomplete information in the forms and you need to send new forms,
hopefully this will be the case.
Good luck