Where is your office? What kind of things have you tried?
I'm in Vancouver but it's being processed in Mississauga. Have been speaking with an MP's office since May who are helping and looking into the progress as CIC has pretty much stopped giving me updates or answers, none of my accounts have been updated for months. According to the MP's office, our application is in the final stage which is security checks, but it has been like this since the end of May, and we are getting them to check in every few weeks. When I send a web form asking why it's taking so long, I just get the standard "we are still processing your application, rest assured we will contact you when it's completed" blah blah blah.....
They have all my info and documents, some of which they have lost before or sent messages asking for documents but those messages never came through. I got AIP officially on July 5th, but the MP's office informed me this had been confirmed a few weeks before. I called the help line and only when I told them I know I have AIP did the confirmation email come through the next day.
There's really no explanation I can think of as to why it's taking so long