Hi there! Thank you so much for your response.
Yes, I did apply OWP at the same time when I sent my application of PR.
But when I received the email from CIC, there is only one UCI and App number => it worked when I linked my app of PR to my online account.
Now I am trying to link my application of work permit to my online account, I use same UCI and app number but it doesn't work.
I started with this step:
If I choose PR, then there is no option for OWP to choose.
But even if I chose Temporay Residence, then Work permit:
And at the end, I chose:
It didn't work!
Did I make some mistake some where? ((
I sadly can't see your screenshots. Your first mistake is using the same application number for PR and OWP. The application number you got is only for the PR sponsorship. Your OWP application has its own number. To link your OWP :
1. Link your application
2. Category: temporary residence
Sub-Category: work permit and extension
3. Application details: choose the last option - unique client indentifier UCI and family name
4. Fill up the empty spots