In Malaysia. This Tuesday morning email back to them. Now waiting for their reply. I pray and i pray and i pray that these few days they are trying to help find my file. Gave them all the details that i have.
Lost hope to their system.
I told them that my file won't be lost because i submitted it in person. May be KLVO haven't start review my file so they didn't key in my info into their system so SGVO can't track it? I'm not sure whether I'm right or not but this is the excuse that can comfort myself.
Last 2 days manage to call KLVO. They told me that the immigration department already make sure all the files has been pack and nothing was left behind.