Yes, my appeal was approved in 1 day. But it took 41 days (including weekends) from the day of approval until I had my COC with me, and this is with collection by proxy. Having it delivered to a friend locally would have a few more days, and having it delivered to me overseas would have taken even longer.
Singapore COC Status Help
- Thread starter easilystressed
- Start date
Thank You again.
Just to confirm was this a Sing Post tracking number you received for a Registry Post?
I received an email today from this email id <SPF_COC_Office_Shared@spf.gov.sg> stating they are readying the physical copy of the letter for sending abroad but received no tracking number in that mail.
Thanks,
Arnab
I found this thread when I was searching for anything related to Singapore Clearance Certificate when applying from overseas because it's a bit tricky in the first place because of the fingerprints. 
I want to emphasize that luckily I found this thread and it was really informative and finally I was able to get hold of my COC on time.
My COC requirement was related to US Visa.
Here is my timeline (year 2023)
22 May - Applied for Appeal
25 May - Appeal Approved
26 May - Took fingerprint impressions before a Notary Public
---- I waited for Spouse's COC appeal approval until 7th June to courier both fingerprints. No delays from COC Office ----
7 June - Applied for COC and Paid (COC status changed to Pending for fingerprint impressions)
7 June - Sent fingerprint impressions from Sweden via Registered Post(NOT RECOMMENDED. USE DHL EXPRESS)
19 June - Fingerprints delivered to COC Office
22 June - Changed COC status to In progress
28 June - Changed COC status to Approved
---- While applying I selected to be delivered to Sweden by registered mail. But I could see that SPF takes a longer time to mail according to previous updates from this thread ----
28 June - Sent an authorization letter via email to SPF(SPF_COC_Office@spf.gov.sg) requesting to hand over the COC to a friend who is in Singapore. It's important to send the same letter to the friend so he can offer that while collecting.
3 July - COC collected by the friend (Proxy friend should collect the COC before SPF mails the doc and if the visa interview date is approaching etc.)
3 July - SPF emailed that my application is Approved and they will mail it in about 2 days (We already collected). They mentioned that it may take 2-3 weeks to reach you via mail.
7 July - Arranged DHL Express pickup and send to Sweden
10 July - Delivered to Sweden and collected on the same day
Tips for faster COC approval
1. Add your name exactly appear as in your E-pass or S-pass
2. Check and confirm the details multiple times before applying
3. Use the exact Fingerprint Form provided by COC
4. Use "Other Documents" field in COC appeal form to attach all the supporting documents.
In our case, my spouse had to attach our marriage certificate and all other supporting documents as a single PDF to convince the COC office since I was the primary visa applicant and the Consular email requesting a police certificate addressed to my name only.
(My spouse applied for a COC appeal without proper docs the first time and was delayed, so I prepared all the docs and reapplied and got the new appeal approval within 3 days.)
The trick is that you can apply multiple COC Appeals if you see it's getting delayed(more than 3 - 4 working days)
5. Attach the payment invoice while you send the fingerprint impressions to COC
6. SPF will not reply to emails immediately. It may take at least 5 - 10 working days So make sure to do your homework and follow the process properly.
7. Prefer to check the Appeal and COC status every day to save time and move to the next step faster.
SPF may not send any emails regarding any updates at all or sometimes it will take more than 3 working days just to send an automated status update. So weird.
Thanks for easilystressed, abroad73 and vakulg for the perfect info and timeline.
Hope this will help someone. Make sure to apply at least 1-2 months before so you will not encounter sudden surprises.
I want to emphasize that luckily I found this thread and it was really informative and finally I was able to get hold of my COC on time.
My COC requirement was related to US Visa.
Here is my timeline (year 2023)
22 May - Applied for Appeal
25 May - Appeal Approved
26 May - Took fingerprint impressions before a Notary Public
---- I waited for Spouse's COC appeal approval until 7th June to courier both fingerprints. No delays from COC Office ----
7 June - Applied for COC and Paid (COC status changed to Pending for fingerprint impressions)
7 June - Sent fingerprint impressions from Sweden via Registered Post(NOT RECOMMENDED. USE DHL EXPRESS)
19 June - Fingerprints delivered to COC Office
22 June - Changed COC status to In progress
28 June - Changed COC status to Approved
---- While applying I selected to be delivered to Sweden by registered mail. But I could see that SPF takes a longer time to mail according to previous updates from this thread
----28 June - Sent an authorization letter via email to SPF(SPF_COC_Office@spf.gov.sg) requesting to hand over the COC to a friend who is in Singapore. It's important to send the same letter to the friend so he can offer that while collecting.
3 July - COC collected by the friend (Proxy friend should collect the COC before SPF mails the doc and if the visa interview date is approaching etc.)
3 July - SPF emailed that my application is Approved and they will mail it in about 2 days (We already collected
). They mentioned that it may take 2-3 weeks to reach you via mail. 7 July - Arranged DHL Express pickup and send to Sweden
10 July - Delivered to Sweden and collected on the same day
Tips for faster COC approval
1. Add your name exactly appear as in your E-pass or S-pass
2. Check and confirm the details multiple times before applying
3. Use the exact Fingerprint Form provided by COC
4. Use "Other Documents" field in COC appeal form to attach all the supporting documents.
In our case, my spouse had to attach our marriage certificate and all other supporting documents as a single PDF to convince the COC office since I was the primary visa applicant and the Consular email requesting a police certificate addressed to my name only.
(My spouse applied for a COC appeal without proper docs the first time and was delayed, so I prepared all the docs and reapplied and got the new appeal approval within 3 days.)
The trick is that you can apply multiple COC Appeals if you see it's getting delayed(more than 3 - 4 working days)
5. Attach the payment invoice while you send the fingerprint impressions to COC
6. SPF will not reply to emails immediately. It may take at least 5 - 10 working days
So make sure to do your homework and follow the process properly.7. Prefer to check the Appeal and COC status every day to save time and move to the next step faster.
SPF may not send any emails regarding any updates at all or sometimes it will take more than 3 working days just to send an automated status update. So weird.
Thanks for easilystressed, abroad73 and vakulg for the perfect info and timeline.
Hope this will help someone. Make sure to apply at least 1-2 months before so you will not encounter sudden surprises.
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Hi everybody,
I found this thread when I started to apply COC for my PR in Canada. I spent 1 year studying in Singapore so I got a request to submit COC from IRCC
From the beginning, I was worried when I dont have enough file to apply for an appeal but I kept submiting with everything I have
Here is my timeframe and hope this will help someone
June 20: Letter requests from IRCC
June 21: Apply to Appeal Certificate of Clearance
June 22: Certificate of Clearance Appeal has been successfully approved.
June 22: Submit COC Application.
June 22: Get fingerprint and send fingerprint with payment invoice through Fedex
June 26: Fedex delivered
July 3rd: In Progress
July 6th: Approved and receive email COC will be sent out via Registered mail to residential add in Canada by this week without tracking
July 11 sent email to Singapore Police to ask for tracking
July 18 got a response with tracking
Tracking shows my COC dispatched on July 12
July 19: Canada Post delivered
For my case, It is 1 month to get COC
I found this thread when I started to apply COC for my PR in Canada. I spent 1 year studying in Singapore so I got a request to submit COC from IRCC
From the beginning, I was worried when I dont have enough file to apply for an appeal but I kept submiting with everything I have
Here is my timeframe and hope this will help someone
June 20: Letter requests from IRCC
June 21: Apply to Appeal Certificate of Clearance
June 22: Certificate of Clearance Appeal has been successfully approved.
June 22: Submit COC Application.
June 22: Get fingerprint and send fingerprint with payment invoice through Fedex
June 26: Fedex delivered
July 3rd: In Progress
July 6th: Approved and receive email COC will be sent out via Registered mail to residential add in Canada by this week without tracking
July 11 sent email to Singapore Police to ask for tracking
July 18 got a response with tracking
Tracking shows my COC dispatched on July 12
July 19: Canada Post delivered
For my case, It is 1 month to get COC
Any RCMP accredited third party for providing fingerprinting services should work fine. I searched online and found that this Commissionaires is one of RCMP accredited service providers. More information can be found from the link here - https://commissionaires.ca/en/services/. I would suggest you give them a call before booking an appointment and please make sure that they can provide the fingerprinting service that is for a Singapore police clearance certificate.
Hi,
I am also struggling with 403 error for past 2-3 days while uploading my documents for appeal, sometime it just shows that service is not available at the moment. Did you try anything different to make it work?
Hello Everyone,
I am trying to submit eAppeal on Singapore Police COC appeal portal and I am not able to go beyond document upload tab. When I am uploading all my documents (Photo, ITA letter & checklist, Passport, Front & Back side of EP), it's throwing 503 gateway timeout error. I have tried multiple times in past 4-5 days and every time it's not going beyond this page. Did you also face similar issue? Any suggested resolution?
I am trying to submit eAppeal on Singapore Police COC appeal portal and I am not able to go beyond document upload tab. When I am uploading all my documents (Photo, ITA letter & checklist, Passport, Front & Back side of EP), it's throwing 503 gateway timeout error. I have tried multiple times in past 4-5 days and every time it's not going beyond this page. Did you also face similar issue? Any suggested resolution?
Hi, you can try to compress the size of the documents with free online tools (via googling) and crop the photo ID on the 1st step to the required resolution.
I was also having 'gateway time-out' error and could submit after doing above steps.
Hope it can help.
Hi All, I am expecting an ITA in the next draw. I need to get COC from Singapore. I have one basic question. Can we start the process once we get the ITA? I see some of them mentioned that they received a request letter from IRCC. When and how do we get this request letter? could you pls clarify?