Spam them on social media. It happened to me too. I had to almost bully them on Twitter and threaten cancellation when they suddenly found my file and replied on Twitter right after they did. Send them your tracking number. They need a nudge sometimes.yes, both the packages have tracking numbers, I got intimated by mail from the Canada Post's website 6 days back, they have even collected signature and sent me link to the snapshot of signature, however on my WES account status is still On Hold
it will never show, I was very angry at WES lol Weirdly enough when my husband had his it was all sone and sent in a week.also, when I pasted my tracking number in their Track My Package section, it says "we have not received your package yet"
They dont update straithaway though they have received your courier. It takes atlist 3-7 business days to update.My Document has delivered today to WES but they are not still updated and the status still on hold. That is a supported document like provisional certificate even though they need time to update
Mine took about a week from the day it was delivered to update. They are kind of slow in updating things.They dont update straithaway though they have received your courier. It takes atlist 3-7 business days to update.
it is annoying!! they accepted my transcript then they requested for the Provisional. Any I will update once the status change..My Document has delivered today to WES but they are not still updated and the status still on hold. That is a supported document like provisional certificate even though they need time to update
Don't worry. It took long time to have my status updated too. This is my timeline:Getting my two qualifications evaluated.
Application submitted and payment made: 29 August
Institution 1 Documents delivered: 5 September
My set of Documents delivered: 7 September
Institution 2 Documents delivered: 11 September.
Current Status:
Status: In progress
We received your document(s). We are reviewing your document(s).
Status last updated: 9/12/2017
Evaluation in Progress
Your evaluation is in progress. You are not required to do anything at this time.
All their required documents have been delivered but the status hasn't changed yet. It's quite terrifying that others who submitted application later got their completion date and my account status is not updated yet.
Don't worry. It took long time to have my status updated too. This is my timeline:
Application submitted and payment made: 16 August
Institution 1 Documents delivered: 21 August
Institution 2 Documents delivered: 21 August
Status: We received your document(s). We are reviewing your document(s): 24 August
Status didn't change for a long time, so I sent them an email (after waiting for about 9 days)
Status: We are reviewing your evaluation report. Your evaluation is due for completion on 9/26/2017: 6 September
My husband's timeline:
Application submitted and payment made: 16 August
Institution 1 Documents delivered: 28 August
Status: We received your document(s). We are reviewing your document(s): 31 August
Status: We are reviewing your evaluation report. Your evaluation is due for completion on 10/4/2017: 14 September