OK guys, here is a situation of mine.. its not unique but i have experienced it & I want you guys to give me some sound advice on how to reply to this:
Couple of days back, I received an email from CIC (below is the content)
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Dear Sir/Madam,
Under the Privacy Act, this office is not authorized to communicate any details concerning a file to persons or representatives without authorized and expressed consent of the client concerned. We do not currently have an authorization on file to provide any information regarding this file to this email address:
********@live.com
If you are a client of CIC and wish to add an email address or change the email address currently on file for your application, you may write a letter indicating this change and bearing your signature and send it to our office, as per the address indicated below. Otherwise, please forward us an email from the email address that was originally provided to us on file.
Regards,
Case Processing Pilot - Ottawa | Centre de Traitement Pilote – Ottawa –NN05116
Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
219 Laurier Avenue West Ottawa ON K1A 1L1 | 219 avenue Laurier Ouest
7th Floor | 7ème étage, Section B
Ottawa ON K1A 1L1 Canada
Facsimile | Télécopieur 613-946-6059
E-mail I Courriel : OttPilot-immigration@cic.gc.ca
Site : www.cic.gc.ca
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The problem here is i have hired an immigration consultant. The forms he has submitted on my behalf has his email address for communication regarding my case. Before 2 times, I have personally contacted CIC through my personal (********@live.com) email address, they (CIC) acknowledged it & duly communicated with me. Now. When I am emailing them about my MR status, they sent me the above mentioned email.
Is it possible for us, to add 2 email addresses on our case files. Guys, any thoughts on this.. I would really appreciate it if anybody can give me a some sound advice.