Here is a response I receive from IRCC only today which was already posted by another forum member. However IRCC didn't answer my question because I was looking for a non PO Box address to send the passport. Anyway, hope this helps you:
To purchase a FedEx online shipping label please create an account on the FedEx website https://www.fedex.com/en-ca/home.html.
1) Ctrl-Click on
“Ship now” under Ship section;
· If you already have a FedEx account,
sign in and then
select “Ship now” under “
Shipping” tab
2) Click on “
Ship Lite” under “
FedEx Ship Manager Lite” section
3) Fill in the ship
“From” address section with the CPC-Ottawa mailing address as below;
· First Name:
KEEP YOUR OWN NAME
· Company:
Leave blank
· Country:
Canada
· Street Address:
365 Laurier Ave West
· Apt/Etage/Bureau/Suite:
Leave blank
· Postal Code:
K1A 1L1
· City:
OTTAWA
· Province:
Ontario
· Phone:
KEEP YOUR OWN PHONE NUMBER
· Email notifications:
KEEP YOUR OWN EMAIL ADDRESS
· Tax ID no.:
Leave blank
4) Fill in the ship
“To” address section with
YOUR OWN MAILING ADDRESS DETAILS and YOUR OWN PHONE NUMBER;
5) To avoid additional fees, Check
“This is a residential address” under “
Perform detailed address check”
6) Select
“item”:
FedEx Envelope, 0.2 kg. Carriage value: Leave blank.
7) Select “
SHIP DATE”: If not today or tomorrow (further in the future)
8) Select the fastest delivery service offered in your region
9) For pick-up, select Item #3 –
Use an already scheduled pickup at my location
DO NOT SELECT “Schedule a pickup”
10) Shipment payment Method:
This is the billing payment method that will ensure the return of your documents
· Bill to:
MY ACCOUNT
Account no.:
My account – XXX-XXX
·
DO NOT check the box “Billing address is the same as my (From) address”,
o
The billing address should match the billing address on the credit card account.
VERY IMPORTANT TO FOLLOW THIS INSTRUCTION:
· When you receive the e-mail confirmation from FedEx, open the shipping label and save the label as an electronic version (PDF file) on the desktop of your computer.
·
Print all the pages of the pdf file, including
commercial invoices, on plain white paper,
single sided,
·
Include in to your parcel
ALL the pages that printed with your documents:
o Please include an empty FedEx envelope (24,13 cm x 31,75 cm).
