I used USPS to ship to Ottawa, however shipping back is a different matter. USPS doesn't pick up from them like Fedex. I originally sent it with a return UPS label, however they contacted me via email and asked me to send a FedEx label, so that's what I did. Here are the directions they sent me below...
To purchase a FedEx online shipping label please follow the instructions below. If you need help call FedEx at
1-800-463-3339
1)
CONTROL & CLICK ON THIS LINK https://www.fedex.com/lite/lite-ship.html?locale=en_ca&cntry_code=ca_english#address
2)
FILL IN THE SHIP “FROM” address section with the CPC-Ottawa mailing address as below:
First Name: CPC-Ottawa | CTD-Ottawa
Last Name: PR-TR PRINTING | IMPRESSION RP-RT
Email:
(Your email address)
Street Number: 365
Street Name: Laurier Ave
Direction: West
City: Ottawa
Province: Ontario
Postal Code: K1A 1L1
3)
FILL IN THE SHIP “TO” address section with your mailing address details
4)
DESCRIBE ITEM: Weight (kg): 0.200kg, Length (cm): 24 Width: 16 Height: 1
5)
SELECT YOUR SERVICE (Priority, Overnight , Saturday Delivery, etc).
6)
FOR PICK-UP select Item #3 – pre-arranged pickup
.
7)
REVIEW all mailing details and pay online.
8)
VERY IMPORTANT TO FOLLOW THIS INSTRUCTION
When you receive the e-mail confirmation from FedEx - do not print out the label - open the shipping label and save the label as an electronic version (PDF file) on the desktop of your computer.
Do not send a picture of the label or the payment receipt. Do not forward the e-mail sent to you by the courier.
ONLY SEND a pdf version of the courier label.
.
9)
REPLY TO THIS EMAIL and provide a copy of the label as an attachment. Do not change the subject heading of the e-mail.
