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Receiving REQUEST FOR SUBMISSION OF PASSPORT Again - Virtual Landing

OnurA

Star Member
Mar 25, 2021
83
7
Hi,

My application date is 2020 January. I received REQUEST FOR SUBMISSION OF PASSPORT email 2021 mid April, My application was outside Canada but I was in Canada when I received REQUEST FOR SUBMISSION OF PASSPORT. I had changed my address in the applications to Canada long time ago so no problem with that.

In the REQUEST FOR SUBMISSION OF PASSPORT email it was saying:

B) If you are currently in Canada, you are not required to submit your passport and will be landed virtually. Please advise our office via webform within 5 days of receipt of this letter if you and/or any of your dependents are in Canada. Please include each person’s name/UCI and where they are currently staying/residing (in Canada or overseas).

I filled webform for virtual landing within 5 days. Received no answer after that for 2 months. Sent several emails etc. Nothing happened else than some irrelevant or generic answers.

Now I received REQUEST FOR SUBMISSION OF PASSPORT email again!

Does anyone have any idea about what I must do now?
 

armoured

VIP Member
Feb 1, 2015
18,903
10,007
Hi,

My application date is 2020 January. I received REQUEST FOR SUBMISSION OF PASSPORT email 2021 mid April, My application was outside Canada but I was in Canada when I received REQUEST FOR SUBMISSION OF PASSPORT. I had changed my address in the applications to Canada long time ago so no problem with that.

In the REQUEST FOR SUBMISSION OF PASSPORT email it was saying:

B) If you are currently in Canada, you are not required to submit your passport and will be landed virtually. Please advise our office via webform within 5 days of receipt of this letter if you and/or any of your dependents are in Canada. Please include each person’s name/UCI and where they are currently staying/residing (in Canada or overseas).

I filled webform for virtual landing within 5 days. Received no answer after that for 2 months. Sent several emails etc. Nothing happened else than some irrelevant or generic answers.

Now I received REQUEST FOR SUBMISSION OF PASSPORT email again!

Does anyone have any idea about what I must do now?
Do the same, submit via webform; if the message you got has a return email address (like the visa office), try that as well; if you don't hear from them in a week, call and/or contact MP for assistance.

Most likely the answer is simple that the first one didn't get attached to your file for some reason, also check carefully (again) the identifying information.
 
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Reactions: OnurA

OnurA

Star Member
Mar 25, 2021
83
7
Do the same, submit via webform; if the message you got has a return email address (like the visa office), try that as well; if you don't hear from them in a week, call and/or contact MP for assistance.

Most likely the answer is simple that the first one didn't get attached to your file for some reason, also check carefully (again) the identifying information.
Do we have to attach any files to the webform? Photo passport fee payment document scan etc?
 

CEC20

Full Member
Oct 7, 2019
28
4
Hi,

My application date is 2020 January. I received REQUEST FOR SUBMISSION OF PASSPORT email 2021 mid April, My application was outside Canada but I was in Canada when I received REQUEST FOR SUBMISSION OF PASSPORT. I had changed my address in the applications to Canada long time ago so no problem with that.

In the REQUEST FOR SUBMISSION OF PASSPORT email it was saying:

B) If you are currently in Canada, you are not required to submit your passport and will be landed virtually. Please advise our office via webform within 5 days of receipt of this letter if you and/or any of your dependents are in Canada. Please include each person’s name/UCI and where they are currently staying/residing (in Canada or overseas).

I filled webform for virtual landing within 5 days. Received no answer after that for 2 months. Sent several emails etc. Nothing happened else than some irrelevant or generic answers.

Now I received REQUEST FOR SUBMISSION OF PASSPORT email again!

Does anyone have any idea about what I must do now?
Are you alone in the application?
 

OnurA

Star Member
Mar 25, 2021
83
7
Do the same, submit via webform; if the message you got has a return email address (like the visa office), try that as well; if you don't hear from them in a week, call and/or contact MP for assistance.

Most likely the answer is simple that the first one didn't get attached to your file for some reason, also check carefully (again) the identifying information.
Nothing is happening. I am planning to go back to Turkey and send my passport to Ankara there. God knows what is going to happen.
 

pc8922

Hero Member
Jun 6, 2017
312
311
Sorry, what was the meaing of mp?
Did you email the Visa Office that processed your application? That is what a lot of applicants did and got a response - because the file is then transferred to an office within Canada to help with the landing process.
 

OnurA

Star Member
Mar 25, 2021
83
7
Did you email the Visa Office that processed your application? That is what a lot of applicants did and got a response - because the file is then transferred to an office within Canada to help with the landing process.
Visa office in Canada? I never dealed with a visa office in Canada. We called IRCC several times, they say there is nothing they can do and we must wait till Ankara realizes that my file must be transferred to Canada