I have applied in VAC in Paris. I have bin living in Zurich last 10 years. I have also sent an email + web form on 24.11.2017 to Paris and received This:
This confirms the reception of your email at the Embassy of Canada in Paris.
We will reply to your email as soon as possible. If you have submitted documents or complementary information relating to your application to our office, this is the only email you will receive.
Kindly note that due to the high number of emails received on a daily basis, we will not respond to requests regarding status updates of applications currently in process, if it is still within our normal
processing times. We will also not respond to queries regarding how to submit an application as the information may be found on the CIC website – see below.
Other queries will receive a reply within
10 days.