Thanks. I try to call them...ot going through.Did you try to check the status on MyCIC account.
Also, another option is to call IRCC and check whats the block.
The status on MyCIC account still "DECISION MADE" since Jan 16, 2019. I am still Under the 4 weeks framework/If your application is approved, you will be notified by mail within four weeks….
In your views what it means "DECISION MADE" ?
Thanks again for your feedback