This was the email i sent.....
Hi,
Today makes it six weeks since my ECOPR document was issued. However i am yet to get my PR card nor an update on my GCKey profile. This has passed the twenty-eight days average processing time on the cic website when i got my ECOPR.
My pr confirmation portal states that the case status is accepted and closed. I have called the care line and filled application complaints but not update
Name:
UCI:
Application #:
kindly assist.
Best Regards.
this was the response i got after 5 days
Good day,
Upon review, I have processed the PR card. It is now in the stage of approval before being sent to you.
To find out how long it may take to process your application, please visit the
processing times page.
Thank you,
(LL35401)
Montreal IRCC