+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I phoned them on July 20, and was told that it went to the printing room.

One of my friend sent passport on JULY,5 It was delivered on July 7. Application was approved on 18. Today he received his passport back. It is moving....

I guess i have to wait longer than u. As my passport is still not sent to printing room.
 
January 6 Applicant here.
Just end up conversation with cic agent.
She said that everything looks good with application and that she don't know why is delayed so much. She send request in Ottawa to get some answers!
Last time I had same situation with BOWP. It was late for 6 months. After I call agent and she send request about work permit, they approved my BOWP instantly. Hope that this is gonna happen this time too. Anyone had similarly experience?
 
January 6 Applicant here.
Just end up conversation with cic agent.
She said that everything looks good with application and that she don't know why is delayed so much. She send request in Ottawa to get some answers!
Last time I had same situation with BOWP. It was late for 6 months. After I call agent and she send request about work permit, they approved my BOWP instantly. Hope that this is gonna happen this time too. Anyone had similarly experience?
Januaey 13 applicant . They put my request for answers more then a month ago . But they got no answer back from Ottawa . They told me to expect answr by September