I sent an email to liaison@leo.gov asking the status of my app. and stated in the email that my CC was charged on Aug 18th, i.e., last week. The email was sent at 5 AM eastern time and got a reply in 15 mins, generic auto-generated reply???!!@#$ I've pasted their response below:
Thank you for your inquiry,
If you have used a courier serviceplease use the tracking number and go online and track it to ensuredelivery. Our processing time was updated due to the workload we haveat the present time. The normal processing time for a request isapproximately 12 weeks from the date we receive it. It takes approx 10weeks before we can pull up the status to verify we have received it. We do receive thousands of requests every day, with several thousandof those requesting the information to be expedited which we can notdo.
If you need further information please contact
Customer Service Group
304-625-5590
Liaison@leo.gov
I will call them in a few hrs. as its still too early there, 6:30 AM ET (4 PM India time).
The irony is I received a phone call this morning from the Immigration Office, Delhi asking for the FBI clearance. I told her I shall be receiving it this week or next as my CC got charged last week! Keeping my fingers crossed and hoping I receive it this week and that the prints were accepted! Good Luck all.
Called the moment it turned 8 there, like yesterday (Timings 8 AM - 5:30 PM). Thinking of calling later during the day as that would be around midnight here in Delhi... I really need to know if my prints were accepted and if the letter has been mailed out since my CC was charged Aug 18th, last Wednesday. Immigration Office, Delhi is waiting for it! Its nerve wrecking....