Ya you are right!! It should be ok until May,2023 since we have the email. They don’t know what they do. Better to apply anyways so we will get the hard copy. I’m not sure if they gonna refund the moneyYes I will try to link. the GC key page is not available today so I would try later. And for our work permit I thought we don’t have to apply online and we would stay in status even after our initial ones expire because of those letters they sent us. One of the letters says you can keep working till may 2023 even your work permit expires before that. But the IRCC agent said you should apply now Otherwise you would be out of status, this is very unacceptable.