Hello Everyone
My wife landed in Canada under the Family Sponsorship Class in March, 2022.
Landing was smooth, all info approved and we were cleared to enter Canada. I am a Permanent Resident Since July 2018.
In May, we received an email from IRCC saying the photos sent with the application did not match the specifications for the PR Card.
This was sent under a new application number.
We immediately got another set of photos clicked and sent them back and we confirmed they were received at the Sydney processing Center in a couple days.
A month after, we heard nothing so we opened a webform.
A month after that, we got a response that the photos were not in their system and were not receieved.
I have sent them a webform letting them know the photos were indeed receieved and confirmed from Canada post with delivery confirmation.
Now Waiting again -
Has anyone been in a similar position and know what to do?
Please and thanks.
My wife landed in Canada under the Family Sponsorship Class in March, 2022.
Landing was smooth, all info approved and we were cleared to enter Canada. I am a Permanent Resident Since July 2018.
In May, we received an email from IRCC saying the photos sent with the application did not match the specifications for the PR Card.
This was sent under a new application number.
We immediately got another set of photos clicked and sent them back and we confirmed they were received at the Sydney processing Center in a couple days.
A month after, we heard nothing so we opened a webform.
A month after that, we got a response that the photos were not in their system and were not receieved.
I have sent them a webform letting them know the photos were indeed receieved and confirmed from Canada post with delivery confirmation.
Now Waiting again -
Has anyone been in a similar position and know what to do?
Please and thanks.