Passports to CPC Ottawa- June 2017

[Linuxaway]

I had called 1-888-242-2100

I'm calling from inside Canada and I'm not able to speak to agent because of experiencing high volume of calls...is this happen to you too?

 

[amit.r]

Yp.. Also you have to call between 8 am and 4 pm

 

[vatscm]

I'm calling from inside Canada and I'm not able to speak to agent because of experiencing high volume of calls...is this happen to you too?

For me it was a 15 mins wait but i guess thats not really that bad

 

[RabinJi]

Guys anybody has an idea?Monday.CPC Ottawa office will be closed or not?
Thanks

 

[Mthornt]

I would check with FedEx on the expiry of the return label. Since you paid for it I am guessing it really does not matter of the shipping date on the return table is in the past. As long as the return label is not used it should be ok to use it when ever, even after the ship date.

Yes I called them, and they told me it was good for 10 days. The money gets refunded if the label isn't used, so it's not the money I'm worried about, I just want my COPR!

 

[Gwalia]

Guys anybody has an idea?Monday.CPC Ottawa office will be closed or not?
Thanks

I think yes

 

[Gwalia]

Has anybody's return tracker got activated since yesterday?

 

[andrew6]

Has anybody's return tracker got activated since yesterday?

Not yet

 

[Gwalia]

Not yet

Ok, thanks.

I believe they will dispatch passports on Tuesday since Monday is a holiday in Canada

 

[amit.r]

Ok, thanks.

I believe they will dispatch passports on Tuesday since Monday is a holiday in Canada

Amen to that !

 

[amit.r]

BTW .. It's showing Holiday on CIC website for Monday

 

[supreets2]

For those you who've sent from US, using FedEx or UPS.

Can you share the link for the customs form you had to fill? and what $ value did you put in it.
Did you fill customs form for both outgoing and return?
Also, Since FedEx envelope is of one size, for return how did you manage to put an envelope inside the outgoing envelope?

 

[amit.r]

For those you who've sent from US, using FedEx or UPS.

Can you share the link for the customs form you had to fill? and what $ value did you put in it.
Did you fill customs form for both outgoing and return?
Also, Since FedEx envelope is of one size, for return how did you manage to put an envelope inside the outgoing envelope?

You have to fill both custom forms .. you can put maximum $100 as value. Anything higher needs evaluation and hence not advised

FedEx has multiple sizes and you can buy larger envelope to send documents and return envelope

 

[Monzur]

Dear friends, I am the principle applicant and sent my passport to Singapore VO today. My wife (Dependent Applicant) is in Ottawa, Canada hence we requested CPC to change her VO and recently they sent us instructions.

The instruction letter include a form called ANNEX-A and they want it to be filled up. But our question is 'who will fill it up?" me? or the dependent? Since I am not sending my passport to CPC Ottawa my assumption was it will be the dependent. However, we are confused cause at the top of the form it mentions only my name and UCI. No where in the form/the letter it mentioned my wfie's name or UCI.

What should we do? Please help!!!

 

[amit.r]

Send an email to address mentioned in the form. Also your wife can call up the helpline on Tuesday and find out .. in all probability it would be your name and singnature as CIC expects principal applicant to submit all passports. However Make this call and also get clarification over email . Once you have their answer add a cover letter detailing the same when you send passport to Ottawa. If you get email reply, you can print that and include as well