Same here , passport delivered Apr 27th, no response to email. I am planning to call this week if no update.Three weeks after sending the passports , we are still waiting for reply from IRCC - Ottawa. No reply received from ircc.cio-brcd.ircc@cic.gc.ca on follow up eMails. Below web form reply received after 2 weeks -
. Application is still in process
. All required documents and information received by responsible office.