Hi, I'm new to this forum. I applied for my parents sponsership in july 2008 and medicals were done Dec,02012 , passports were sent in Dec,2012 too. My ecase status still says "In progress". I ordered GCMS notes 2 weeks ago and received the reply today.
We moved to a new address sept,2012 and did update on the cic website. In the GCMS notes, I noticed that they still have my old address even though my address was updated on CIC website long ago. Should i contact CIC? if yes, how? any number?
Also, I initially had my brother as an dependant with my parents and he was younger than 21 when I first applied but later when additional documents were requested last November, we didn't send his information because one of the agent we consulted told us not to send his info as he is not qualified.
I received a rufund of $75 somtimes in june or july of 2012 and i thought it was for my brother probably. I initially had my brother as an dependant with my parents and he was younger than 21. In the GCMS notes, they have mentioned that
"refund of overpayment of $75, processing fees were not submitted for the acc dep. unable to contact sponser for clarification.tried various times. dep included in sa's but not as an acc dep only as non-acc dep." i don't understand this part, what do they mean here?
Also, when additional documents were requested last November, we didn't send his information because one of the agent we consulted told us not to send his info as he is not qualified.
I'm really confused, what should i do?
please help!