Hi Peter Rabbit, did you get any updates regarding your situation? Have you tried to call that number?Peter Rabbit said:Our e-file still reads – application received. However, today I got an email which is advising mom to submit her passport at the Canadian embassy in our homeland.
Mom is here in visit. Also, the email indicates the following:
Please note that if you are already in Canada and have valid temporary resident status, you now have the option of obtaining your permanent resident status in Canada as opposed to leaving Canada and re-entering at a port of entry. Please contact CIC's Call Centre at 1-888-242-2100 as soon as possible to arrange an appointment with the nearest Citizenship and Immigration office to your place of residence. (You cannot call this number if you are outside Canada.)
Was your mom's case processed at CPC-O or at an LVO?