I'd advise to take a letter from CHC New Delhi (mentioning that visa cannot be issued because of colored background)and show it to Passport Officer. Try to cancel your parents current passport and apply for a new one ASAP. Talk to Regional Passport Officer.panjab said:Yes and they told my dad they will not issue visa on that passport. And the Indian passport authority will not issue passport because the expiry date is in the future so they say you cannot get one, because your exiting one is still valid. So if anybody has passport with pictures with colored background beware. Not sure if it is the officer handling my case or is this a new guideline. Could not find anything to that effect anywhere on the CIC website