hey guys hope someone with same experience or knowledge can shed some light. can help me here.
I am a newbie to this forum.
I applied for my parents sponsorships in 2021 September online submission . I submitted all the documents including additional family info .
then I got a request to submit additional family info forms again via email request in December .
they gave me an option to submit either to email or regular mail .
so i emailed all the docs the next day and got a automated confirmation when I submitted
each time I went online and checked the status , it still says returned application and incomplete forms .
so I didn't do anything online as I didn't want to submit it twice to confuse the system.
after almost 60 days today today when I was checking the status and it still says the same thing but the options to edit or add are greyed out and I cant even open the link.
so my confusion is how would I know that they did get the documents . hopefully they do not say oh we did not get the email . you were suppose to submit it online and stuff . its just freaking me out as there is no info available on website about this kind of situation
thanks in advance .