Hello,hey guys hope someone with same experience or knowledge can shed some light. can help me here.
I am a newbie to this forum.
I applied for my parents sponsorships in 2021 September online submission . I submitted all the documents including additional family info .
then I got a request to submit additional family info forms again via email request in December .
they gave me an option to submit either to email or regular mail .
so i emailed all the docs the next day and got a automated confirmation when I submitted
each time I went online and checked the status , it still says returned application and incomplete forms .
so I didn't do anything online as I didn't want to submit it twice to confuse the system.
after almost 60 days today today when I was checking the status and it still says the same thing but the options to edit or add are greyed out and I cant even open the link.
so my confusion is how would I know that they did get the documents . hopefully they do not say oh we did not get the email . you were suppose to submit it online and stuff . its just freaking me out as there is no info available on website about this kind of situation
thanks in advance .
I am same boat as you and if you read the previous post you will find there are some other too. So what we did was we submitted the requested docs via email. And for online as the status was returned, we attached the explanation letter along, stated that you have submitted the A and B and C. requested document via emial on this date/time and this XYZ@mail, and then just re-submit the application online so that the status for online portal is submitted
Thanks, hope this helps
All the best