+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I don’t think that’s right. My parents got pre-arrival email last Nov before even getting the medical request which came later in Dec. Medical passed in Jan and still under process.
My parents received their pre-arrival email from NDVO on 12 March and PPR on 16 March. My statement is based on my personal experience.