https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/identity-management/biometrics/where.html#toc1c
Biometrics collection at select Service Canada locations
In Canada, the enrolment of biometrics is conducted at designated Service Canada locations for permanent and temporary residence applicants lawfully in Canada.
For clients who have a BIL, biometrics will be collected by enrolment agents using equipment provided and maintained by IRCC.
Enrolment agents will not collect biometric information from applicants who do not provide a copy of their BIL. Service Canada enrolment agents do not provide administrative support services to applicants. As well, Service Canada employees do not make discretionary decisions to exempt applicants from biometrics collection.
Note: There is a temporary public policy exemption for in-Canada applicants. More specifically, foreign nationals who are eligible to apply from within Canada would normally provide their biometrics as part of an application or request for
- a temporary resident visa (TRV)
- a work permit or study permit
- a temporary resident permit
- permanent residence
However, since there is currently no biometric service delivery network within Canada, these applicants are exempt from the biometrics requirement until such time as the public policy is lifted. Applicants who apply from within Canada, but whose applications are not eligible to be processed from within Canada, are not covered under this public policy exemption. Those applicants are required to leave Canada in order to submit their biometrics as part of their application.