I received two letters from IRCC - CPC Mississauga on Jan 20,2022 regarding my parents application.
1. Letter asking to submit the Passport, 2 photos, RPRF fee proof and Height and Eye color for Principal applicant and dependents
2. Pre-arrival Service letter
Questions:
1. My parents live in Bangalore, India. Where do these documents need to be submitted? VFS says they don't allow people in their offices apart from Biometrics due to Covid. Should I just use the 2-way courier service with them where the passport and the documents are picked up from home and returned back?
2. Where and how do the Height and Eye color details need to be provided for the applicants?
Thanks in advance for your help!