Hello All,
Just curious if anybody is in same situation as my parents. Medicals have been passed and it shows on CIC as well. Parents also provided biometrics as required (about 4 weeks ago) BUT on CIC it still shows they need biometrics. The biometrics fields have already been populated. However, on CIC platform, it says Action Required and that they have not received the biometrics yet even though all the fields are populated. I called CIC and they said to contact NDVO for an update. Now I am wondering if NDVO is taking a long time to update CIC or if I should send a webform to confirm that I don't need to do anything else on our end.
Any suggestions will be greatly appreciated.
Thanks