Thanks a lot for the response!
I have another query... My parents got the Medical request yesterday. But the request states the following:
"We sent you medical instructions on 4 March 2019. To avoid delays, please provide us the information requested in the letter as soon as possible. Please consider delays in mail delivery before contacting us."
I thought the medical results are sent by doctor the cic by themselves. Are we supposed to send it via a letter? Are we supposed to upload anything?
Thanks for your help in advance.