I have sent my passports to LA office and now its 17 working days and i am still waiting , PPR email i recieved says it will take 15 days to return the passport. , i sent an email to LA office for status update and recieved following email
"Dear Client ,
We have received your passports, photos and landing fees. Your file is queue for review by the immigration officers. We would not be able to finalize your case on the usual 15 days we stated on our letter. After review, your passports and immigration documents will be returned to you via pre-paid envelope if you have provided one, or by certified or registered mail.
Please advise if you need your passports(s) and we will return them to you. You can resubmit your passport(s) after 31 March 2011.
Sincerely, "