Type: Online application
Location: Scarborough
App Type: Single
Physical Presence Days: 1300
App Sent Date: October 12, 2024
App Returned: application returned incomplete oct 24, 2024.
App Returned for question: Have you ever held travel documents or passports during your 5-year eligibility period?
I have been to Dubai and USA. I have added bio page for USA and Dubai was visa on arrival so uploaded Dubai visa approval pdf as bio.
The mistake i made here i think was for USA visit visa for the question country of issue i selected as Canada as place of issue was in Toronto.
Re-applied sent date: October 24,2024
App Returned: Nov 4,
Application Returned incomplete again for same question:
Have you ever held travel documents or passports during your 5-year eligibility period? & also didnt fill my first name in signature section just gave last name.
Called IRCC they said they dont see any notes about why it was returned. Instead suggested me to apply paper application if returned again he said officer will mention why it was returned.
I realized i might be wrong with my dubai visa not USA. The Dubai visa approval pdf is not a bio page on my passport hence this time i answered for “Do you have bio page? as No & later asked me for explanation in which i stated that i dont have bio page for dubai visa and it was a temporary tourist visa for 30 days. I said that i will add this dubai visa approval pdf in optional documents page. I had an optional documents page when i applied first time in my account but now i dont see that section. I added my First name & Last name in signature section and I re applied on Nov 4 and later raised a webform and submitted the dubai visa approval pdf on the same day.
Re-applied sent date : Nov 4,2024
Please suggest or help?